Utility Sector
Introduction
Vertex is an experienced provider of outsourced customer management, consultancy and technology services to the utility sector.
With a heritage firmly entrenched in this industry, we have an in-depth knowledge and understanding of the issues and challenges facing utility organisations today. More importantly our dedicated team of utility specialists armed with the essential skills and expertise to overcome these challenges, ensures that our clients achieve their key business goals.
We work with leading brands such as United Utilities in the UK, plus Hydro One and NiSource in North America. Our innovative and commercial approach has transformed the efficiency and effectiveness of their business operations, enabling them to lower their risk profile and enhance their business image in the eyes of customers, investors and regulatory bodies.